
The process starts off with an initial consultation to gather information about property damage insurance policy details, and any evidence/documentation needed.

The public adjuster conducts an assessment of the damage. The property is carefully assessed to determine the extent of the damage, both obvious and hidden, and calculate the total financial loss for the policyholder.

Next, the policy is thoroughly reviewed to understand the coverage, limitations, and fine print that applies to the claim.

Depending on the property assessment and policy analysis, the public adjuster prepares the insurance claim. They compile the documentation, evidence, invoices, and photographs to support the claim.

The public adjuster submits the prepared claim to the insurance company. They ensure that the claim includes all relevant details and is accurate.

All back-and-forth communications are handled by the public adjuster. They respond to any inquiries, requests for additional information or disputes.

The public adjuster uses their expertise and knowledge of insurance policies and claim processes to negotiate a correct settlement with the insurance company. They work to help ensure that the policyholder receives adequate compensation to cover all damages and be made whole again.

Once the agreement is reached, the public adjuster reviews all parts of the agreement to ensure the policyholder got the correct compensation. They also advise whether the policyholder should accept or reject the offer.

Once the claim is accepted, the public adjuster ensures all paperwork is promptly completed and the policyholder receives the funds in a timely manner.

You’re filing a large claim for high-value & significant damage to your property.

You are not sure about the assessment provided by your insurance company’s adjuster.

Your insurance company has denied your claim.

You feel your insurer underestimated your claim.

Your insurance company is telling you that your insurance policy only covers part of the damage sustained.

You are tired of the complex documentation required for the claims process.

“After the devastating hurricane Ian, I realized that I needed help to assess the damage to my house. I was referred to Benito at Capital Claims. Benito’s expertise in the construction field as well as his experience in dealing with insurance companies made the process much less daunting. He is very thorough, and he noted damage that I initially missed, due to my lack of knowledge.
Aside from his friendly disposition, Benito is also very efficient at communicating status updates. He keeps me informed with texts, calls, and always has time to answer my questions. I really appreciate his close attention to my claim.
In addition to being personable and easy to work with, Benito is also very confident and smart. His expertise in the construction field was very influential in the outcome of my claim. I am grateful to have had him on my side throughout this process.”

Benito exceeded my expectations in every way. When I first contacted him, I had no time or patience to deal with the insurance claim on my own. What sold me on his qualifications was his unique background, and I’m glad I scrutinized him before getting him to take on my case.
Benito was an excellent negotiator and was able to get me more money than I expected. He also saved me thousands of dollars in potential legal and court fees. I was amazed at how he was able to accomplish this.
Communication with Benito was always great. I could always reach him or someone in his office would pick up the phone. Despite having many clients, Benito always knew who I was and what my case was. He was very patient with me and answered all my questions.
In my opinion, Benito is rock solid. He did exactly what he said he would do, which was like magic to me. He is smart, honest, diligent, and an excellent negotiator. I recommend him 100%

I recently had the pleasure of working with Benito and I have to say that he was really cool! He sat down with me and explained everything in detail, which helped us a lot. I was really worried about the process and didn’t know who to trust or how it worked, but Benito walked me through everything step by step.
Throughout the entire process, Benito was on top of it. He always replied to my texts and calls in a timely manner and kept me updated on the progress of my claim. I really appreciated his responsiveness and attention to detail.
Aside from being very knowledgeable, Benito was also very friendly, nice, and easy to work with. He made the entire process as stress-free as possible and I felt like I could trust him completely.
He really knows his stuff and goes above and beyond to help his clients.

Communication was excellent throughout the process, with quick and responsive replies to all my queries. I never felt like I was being passed off to someone else in the company, as he was always available to speak to directly.
As someone who was going through my first claim ever, I really appreciated how he walked me through the process and explained everything in detail. He was always available to take calls and even called to check in to see how everything was going.
I would highly recommend this company. Benito was not only very professional and knowledgeable, but also a very kind person who truly cares about his customers. Thank you for the great experience!



1000 N Hiatus Rd Suite 120A Pembroke Pines FL 33026
+1 (954) 874-3563
info@ccgclaims.com
License No : ® W903995 (FL)
License No: ® 2988852 (TX)
License No: ® 3002439126 (NC)
License No: ® 14109418 (SC)
License No: ® 805767 (CO)
License No: ® 949473 (LA)
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